Valley View Eagles Softball Club MPIOs - 2025/26 Season
Shannyn Wilson
Chantelle Turner
Valley View Eagles Softball Club are currently actively working towards meeting the required qualifications for appointed MPIO's
as well as adapting a Member Protection Policy with the support of the Office for Recreation, Sport and Racing.
What is the purpose of a Member Protection Information Officer?
A Member Protection Information Officer (MPIO) provides information and guidance on complaint procedures, and the rights, responsibilities and options available to individuals considering making a formal complaint or raising a concern in relation to any of a club’s safe and inclusive policies or procedures.
What are the responsibilties of the Member Protection Information Officer?
The primary responsibility of the MPIO is to ensure the safety and welfare for club members by:
· Providing information and guidance to members on complaint handling procedures.
· Listening to complaints and concerns from members and assisting in the resolution process.
· Maintaining confidential records of complaints or concerns.
· Having an understanding on club policies and procedures in relation to complaints, Member Protection, Code of Conduct, Child Safety and Diversity and Inclusion.
· Liaising with members of the club, in particular the President and committee in regularly reviewing safeguarding policies to ensure they remain relevant and up-to-date with industry standards.
· Ensuring that the members who require a Working with Children Check have provided their current number, expiry date and verification result, as required.
· Managing documentation relating to child protection and Working with Children Check.
What qualifications and experience must a Member Protection Information Officer have?
· Working with Children Check.
· The successful candidate will be required to undertake training for the role as provided by “Play by the Rules” Member Protection Information Officer online course.
Additional MPIO References
Play by The Rules - Member Protection Information Officers | pbtr
Sport SA - Member Protection Information Officer Training - Sport SA
