Wanderers Australia has arranged over 150 tours & expeditions for schools, clubs and bespoke groups to travel and enrich their lives across the globe. We take all the work out of arrangements, and you can just enjoy the experience or touring.
Annually we put together teams for juniors and adults across several sports including netball, hockey, AFL, cricket, rugby league and football where players play in a team according to their level.
The Role:
This role places a high priority on efficiency, accuracy, and exceptional customer service.
This is a permanent, full-time role working remotely, with the expectation to work from our office once a month (following your probation period).
Your responsibilities will include but are not limited to;
Manage the shared mailbox
Manage client leads, enquiries and bookings
Create and maintain accurate records (including updated financial statements)
Administer marketing strategies for future tours
Create and update resources for tour staff
Develop and maintain relationships with stakeholders
Maintain accurate and up to date knowledge of current and future tours and policies
Other duties as required
Assist in the recruitment of tour staff for future tours
You:
Previous experience within a fast-paced customer service environment
MS Office suite experience
Experience in Google workspace
Ability to prioritise and manage multiple tasks and work to deadlines
