Venue Staff - Customer Service (ACPE Students wanted!)

Details

Tue 24 Jan 2023 12:00PM - Sun 12 Feb 2023 12:00PM

Event information

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About VenuesLive:

VenuesLive creates remarkable experiences and proudly operates some of Australia’s iconic venues including Accor Stadium and CommBank Stadium in Sydney, and Optus Stadium in Perth. VenuesLive also provides catering services to a range of venues across NSW.

The Role:

We have casual employment opportunities for individuals that are committed to providing first class customer service for our valued patrons and guests. 

You'll be: 

  • Welcoming and assisting patrons and guests at turnstiles
  • Ushering patrons and guests to seats
  • Managing access control into premium product areas 
  • Providing a high level customer service to all patrons and guests
  • Operating two – way radios and on occasion scribing calls in a log book 


About You:

  • You're a customer service superstar, with experience in a previous face to face customer service role.
  • You'll have excellent communication skills
  • Be able to identify potential problems and quickly find solutions
  • A strong work ethic, be willing to continually learn and work within an energetic team environment 
  • Have an immaculate sense of personal presentation and customer service smile
  • Be available to work weekday evenings and weekends
  • Not essential, however if you have previous experience as a radio operator/scribing calls – please include this in your application


What we offer: 

  • The opportunity to work alongside a friendly, dynamic, high achieving team dedicated to ‘creating the experience’
  • You’ll enjoy on the job training through our in-house training program and ongoing mentorship 
  • Flexible hours and opportunities to work New South Wales biggest sporting and music events … Ed Sheeran, Harry Styles, NRL State of Origin and FIFA Women’s World Cup just to name a few.
  • Discounted Staff Parking and Meals


Recruitment Key Dates

Please make your self available to attend one of the below interview, induction and orientation sessions.

Interview dates 
Tuesday 24 January (Evening) or Thursday 16 February (Evening)

Induction dates – Paid Session
Tuesday 31 January (Evening) or Tuesday 21 February (Evening)

Orientation/Training – Paid Session
Saturday 4 February, Red Hot Chili Peppers (Evening) or Saturday 25 February Ed Sheeran (Evening) 

Apply using the ACPE exclusive link here

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