The role primarily entails answering support tickets, emails and calls around how to best utilise the revolutioniseSPORT platform. The nature of these enquiries is as varied and can range from general, ‘how to’ questions to technical troubleshooting and advanced problem solving & brainstorming. A lot of businesses will say that “no two days are ever the same”. We firmly believe that! You’ll be dealing with the CEO of a national Olympic sporting organisation one day, and a volunteer parent running a sporting club in rural Australia on another.
What do I need to apply?
Tertiary education (or studying) in business, marketing, IT, computer science/software engineering, communications, design, sports management, or other relevant discipline are preferred.
Industry and professional experience - though not imperative, experience in sports management, club management, or other professional work environments will be highly regarded.
A passion for learning, problem-solving and customer service.
An ability to build a strong rapport with customers and partners, and manage client relationships.
Exceptional written and oral communication skills.
A commitment to meeting deadlines, achieving objectives and managing the expectations of all relevant stakeholders.
To apply for this role, please submit a cover letter and resume to Emily Moore at hiring@sportsgrid.com.au ((02) 9746 5389)
