The Student Enrolment Advisor role is a sales focused position, that involves working with prospective students considering study with ACPE and taking ownership of the conversion of those students from application to enrolment in the available programmes - across a full suite of higher education degrees in Education, Sport Performance, Health and Health Science, Sports Business and Dance.
The Student Enrolment Advisor is responsible for:
Management of pipeline of sales enquiries with high level detail and responsibility of student enquiry through to enrolment
Advising prospective students on the course options available to them, with the aim of enrolling students in suitable programmes.
Reviewing prospective students’ eligibility for entry into the courses available against the admission requirements
Conducting interviews with prospective students
Management of student information and applications through our CRM system -Salesforce and managing emails and telephone calls
Supporting the Marketing team during Open Days and recruitment drives
Managing relationships with key stakeholders for markets that come under your targets as well as managing relationships with external departments to ensure smooth sales processes e.g. Admissions and Compliance teams.
You will have:
Experience in a Call Centre environment/Previous strong sales results
Must hold a valid Working with Children Check
Experience in higher education or international student recruitment is desirable
Experience with CRM software platforms - particularly Salesforce.
Used to working to tight KPI's and deadlines
Demonstrated customer service skills.
A motivated self-starter with the ability to also work well in a team environment.
Strong attention to detail and accurate data entry.
Applications: Send your resume and cover letter to Maheshi Fernando (mfernando@acpe.edu.au)
